Privacy policy

Scentsberry is deeply committed to safeguarding your privacy and ensuring the security of your personal information. We adhere to industry best practices and applicable data protection regulations in handling your data.

Information We Collect

When you visit our website or place an order, we may collect:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.

  • Transaction Information: Payment details and purchase history.

  • Device Information: IP address, browser type, device ID, and browsing behavior.

How We Use Your Information

We collect and use your data to:

  • Process and fulfill orders efficiently.

  • Provide order updates and customer service.

  • Send marketing emails and promotional offers (with your consent).

  • Analyze website performance and enhance user experience.

  • Comply with legal and regulatory obligations.

Data Protection & Security

  • Your personal information is stored on secure servers.

  • Payment transactions are encrypted and processed via PCI-compliant third-party payment gateways.

  • Access to your personal data is restricted to authorized personnel only.

Cookies & Tracking

We use cookies and similar tracking technologies to improve user experience and collect analytics. You may disable cookies via your browser settings, but doing so may affect site functionality.

Disclosure to Third Parties

We do not sell or rent your personal data. We may share limited information with:

  • Courier and logistics partners to deliver your orders.

  • Payment processors for transaction handling.

  • Marketing service providers (with your permission).

Your Rights

You have the right to:

  • Access or request a copy of the data we hold about you.

  • Request corrections to your personal information.

  • Opt-out of marketing communications at any time.

For any privacy concerns, please contact us at scentsberryofficial@gmail.com.